Terms and Conditions

These terms and conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Zaferr eCom, an eCommerce business ("us," "we," "our," or "Zaferr eCom"). These Terms govern your use of our services and website.

1. Acceptance of Terms

By accessing and using our services and website, you acknowledge your agreement to adhere to these Terms. If you disagree with any part of these Terms, please refrain from using our services.

2. Privacy

Your use of our services is subject to our Privacy Policy, available for your review on our website. This policy outlines how we collect, use, and safeguard your personal information.

3. Registration and Account Security

• During the registration process, you must provide accurate, complete, and current information.
• Safeguard your account login information's confidentiality, and accept responsibility for all actions taken under your account.
• Promptly notify us if you suspect any unauthorized use of your account or other security breaches.

4. User Conduct

• You agree not to engage in activities that may disrupt or hinder the proper functioning of our services.
• You commit not to use our services for any unlawful or prohibited purposes.
• You are solely responsible for your interactions with other users of our services.

5. Orders and Payments

• All orders are contingent on product or service availability and our approval.
• Payment is required upon order placement. Product or service prices may change without prior notice.

6. Cancellation and Refund Policy

• Our cancellation and refund policy is clearly outlined on our website. We advise reviewing it for detailed information concerning order cancellations and refunds.

7. Intellectual Property

• The content, logos, and trademarks displayed on our website are the exclusive property of Zaferr eCom.
• Without our prior written consent, you must not use, reproduce, or distribute any of our intellectual property.

8. Limitation of Liability

• Zaferr eCom is not liable for indirect, incidental, or consequential damages arising from your use of our services.
• We do not guarantee the accuracy, completeness, or timeliness of any information available on our website.

9. Governing Law

These Terms are subject to and interpreted in accordance with the laws of Sri Lanka. Any disputes or claims related to these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Sri Lanka.

10. Changes to Terms

Zaferr eCom retains the right to amend or modify these Terms at any time. Notice of any changes will be provided on our website, and it is your responsibility to regularly review these Terms.

Contact Us

Should you have any questions or concerns regarding these Terms or need to contact us for any reason, visit Contact Us Page